Research

We believed in rooting our research in human-centred design and community knowledge. We dived deep into a problem to answer critical questions, uncover meaningful insights, and turn insights into action.

By starting with the ‘why’ and thinking through broad questions, we took on anything from social research to brand audits. We used a range of proven processes, from design sprints to co-creation workshops, to help our clients uncover answers to challenging problems. As you embarked on new challenges, we worked with you to define clear roadmaps, design intuitive experiences, and establish solutions for both short-term advantages and long-term success.

We uncovered social, cultural and behavioural insights, looking inside and out.

01
Design Sprints

We used Google Ventures’ battle-tested process to design a great experience, answer a critical business question, or even launch an MVP — in days, rather than months.

02
Co-creation Workshops

We facilitated co-creation workshops to bring your team—with all its amazing expertise and ideas—directly into the design process with structured discussion and ideation.

03
Journey Mapping

We conducted journey mapping exercises to envision the process that your user would take to reach a goal, allowing us to improve and streamline that process through targeted interventions.

04
Community Dialogue

Our researchers were experts at tapping into ground knowledge and revealing undiscovered insights through deep discourse, spirited debate, and open community dialogue.

05
Brand & Content Audits

We delved into your brand to assess how your organization is actually doing — your position in your industry, strengths, weaknesses, and opportunities for improvement.

06
Testing & Usability

Our testing process for digital sites or products helped identify the things that you think are easy and obvious, but just weren’t. We helped you move past these flaws to improve your user experience.

07
Audience & Competitor Insights

No matter your industry, we understood your users. Our process dived into what your audience wanted, how you compared to the rest of the flock, and what you could do to differentiate your brand.

DrawHistory’s approach to Research

Guided by our methodology

We honed our research methodologies with hundreds of collaborations over the last half decade, tackling everything from violent extremism to racial discrimination. We would delve deep into the problem you were facing, but always with the utmost care and compassion for the communities you worked with.

Collaborative workshops

To figure out where you were, where you wanted to go in the future, and what you needed to do to get there, we would facilitate collaborative, in-depth conversations with your team, stakeholders, and/or communities.

In-depth 1:1 interviews

To dig deep into your problem and generate real insights and perspective, we would facilitate in-depth 1:1 interviews with relevant stakeholders or communities.

Insights synthesis and feedback loops

As storytellers at heart, we would transform even the most detailed insights, results, and data into a cohesive narrative for your team. We would then continuously hone the outcome with collaborative feedback until you had exactly what you needed to move your work forward.

Fresh Ideas and Ideals. No Spam.

Subscribe to our newsletter to receive regular updates on the latest insights, ideas, and discussions at the intersection of social change and creativity.