We believe in rooting our research in human-centred design and community knowledge. We dive deep into a problem to answer critical questions, uncover meaningful insights, and turn insights into action.


By starting with the ‘why’ and thinking through broad questions, we can take on anything from social research to brand audits. We use a range of proven processes, from design sprints to co-creation workshops, to help our clients uncover answers to challenging problems. As you embark on a new challenge, we will work with you to define a clear roadmap, design an intuitive experience, and establish solutions for both short-term advantages and long-term success.

Results & Outcomes
  • Launched a symposium with Museum of Freedom and Tolerance
  • Trained dozens of interfaith leaders in United Nations program
  • Designed a handbook for resilient homes with Habitat for Humanity
(01) / Our Research Services

We uncover social, cultural and behavioural insights, looking inside and out.

Featured Work

Empowering storytellers to nurture cohesion

Helping one of the world's leading companies provide mentoring and guidance for a global YouTube initiative.

Building Australia's first human rights museum without walls

Designing a two-day design challenge to gather insights, build a repository of content, and find community ambassadors.

DrawHistory's approach to Research

We’ve honed our research methodologies with hundreds of collaborations over the last half decade, tackling everything from violent extremism to racial discrimination. We’ll delve deep into the problem you’re facing, but always with the utmost care and compassion for the communities you work with.

To figure out where you are today, where you want to go in the future, and what you need to do to get there, we’ll facilitate collaborative, in-depth conversations with your team, stakeholders, and/or communities.

To dig deep into your problem and generate real insights and perspective, we’ll facilitate in-depth 1:1 interviews with relevant stakeholders or communities.

As storytellers at heart, we’ll transform even the most detailed insights, results, and data into a cohesive narrative for your team. We’ll then continuously hone the outcome with collaborative feedback until you have exactly what you need to move your work forward.

Perspectives from DrawHistory HQ

The moment for new thinking is now and needed.

Catalyzing philanthropy with Europe's largest co-living space

Work The Collective Foundation

Designing an identity and digital experience for the philanthropic venture of one of the world's largest co-living spaces.

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The People v. Profit: Why B Corps are bringing businesses together

Insights Jeffrey Effendi

We reflect on what it means to be a Certified Benefit Corporation and the cultural trends taking shape in business.

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The guide to impactful storytelling for nonprofits

Insights Jeffrey Effendi

A guide to help nonprofits, particularly legal assistance services, become better storytellers and more effective organisations.

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Designing a leading database for people with disabilities

Work Indigo

Redesigning Australia's largest equipment database for assistive technology with over 10,000+ products.

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Making stories of race and religion visible

Work Museum of Freedom and Tolerance

Designing an end-to-end symposium for Australia's first human rights museum in partnership with the WA Museum and Maritime Museum.

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Inside dynamic brands: 5 ways to design dynamism

Insights Jeffrey Effendi

Dynamic brands have emerged in recent years. We take a deep dive on their relevance for the everyday brand.

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